Effective Date: [2025.01.01]
At Ruka Ornaments Pvt Ltd, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, rukaornaments.com, or use our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information when you visit our website, place an order, or engage with us through our contact forms, newsletter sign-up, or other features. The information we may collect includes:
- Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment information.
- Non-Personal Identification Information: Browser type, device information, and usage data (e.g., pages viewed, time spent on the website, etc.).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your purchases, inquiries, or account updates
- To improve our website, services, and customer experience
- To send promotional and marketing materials (if you have opted in)
- To comply with legal obligations
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information (such as payment details) is transmitted through secure SSL encryption. We also ensure that your data is stored securely.
However, while we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will continue to take all reasonable steps to protect your information.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for the following cases:
- Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) who assist us in running our business and providing services to you.
- Legal Compliance: We may disclose your information when required by law or to protect the rights, property, and safety of Ruka Ornaments Pvt Ltd, our customers, or others.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us improve website functionality and track your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
6. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies in your personal data
- Request the deletion of your personal data
- Opt-out of receiving marketing communications from us
To exercise these rights, please contact us at ask@rukaornaments.com.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Ruka Ornaments Pvt Ltd
Email: ask@rukaornaments.com